Novatek International would like to reassure all of its clients and suppliers regarding the evolution of the COVID-19 pandemic. The health and safety of our employees and clients are at the center of our decisions:
- We have set up a business continuity plan to minimize the impact on our clients. Our development and customer support capabilities are fully operational. We have support staff both at the Novatek premises and engaged in teleworking.
- We will limit non-essential travel to what is absolutely necessary. We will coordinate with clients and as much as possible to do everything remotely. Note that as a technology company we have many options afforded to us and we intend to use each one to its fullest capacity.
- We have re-verified our support channels to ensure the best response times possible. This includes our web portal, emails and the availability of our teams.
Now more than ever our combined industries need to align and operate uninterrupted and at full capacity. Together we will achieve a new normal and even greater state of control. We are committed to provide you the product and services you deserve.
Request support directly at: https://ntint.com/support-portal/
If you need anything, don’t hesitate to contact us: firstname.lastname@example.org
Please continue to be safe.
The Novatek International Team